Momax provides a 1-year limited warranty for their products, including UV-customized items. The warranty covers functional defects under normal use and only applies to original, unaltered products purchased from official Momax sources. For warranty claims, customers need to provide the product and the original purchase proof. Repairs or replacements under warranty will typically incur the customer's responsibility for shipping costs. The warranty does not cover damage caused by misuse, unauthorized alteration, or exposure to extreme conditions.

Regarding returns for UV-customized items, these are subject to a 50% processing fee on the refund amount if the return is not due to a Momax error. Returns must be made within 30 days of delivery, products should be in original condition with original packaging, and customers bear return shipping costs. Momax does not offer an exchange program; customers must return for a refund and place a new order.

For any warranty or return requests, customers should contact Momax support via cs@momax.net.This applies to UV-customized products just like other Momax items, with special note of the higher processing fee on returns when customized products are returned for reasons other than company error.

In summary:

• 1-year warranty covers defects under normal use for UV-customized items
• 50% refund processing fee on returns for customized products not due to company error
• 30-day return period with products in original condition and packaging
• Customers bear return shipping costs
• No exchanges; refunds only with new orders needed
• Contact support at cs@momax.net for claims and requests

This information is based on Momax's main warranty and return policies as applicable to UV-customization purchases.